Sometimes stuff happens that is out of our control, especially when it comes to posties and couriers. Our shipping times are estimates only and don’t account for your location or current delays within the postal network. We can help track your parcel and resolve a missing one, but ultimately can’t be held responsible if your parcels don’t make it in time as its very much out of our control when its in the hands of the courier or postie.
Before you email us asking on a status update or on the current location of a sent parcel, please check your emails (& Spam) for tracking details that get sent with every order. This can either come from Shippit or Acrylic Blanks