Can I combine or add to my order ?

Yes, if your order has not been shipped or marked as complete you may still have the opportunity to combine the order with a new one to save on shipping.

The process for creating a combined order is –

  1. Check order status is still “Processing, Awaiting Cutting or Awaiting Fulfillment” –
  2. Place additional order on the website – note order number ( 5 digits )
  3. Use the form to submit your request to have orders combined.
  4. We’ll then combine your order and recalculate the postage based on the new weight of the combination, we will use the postage fees from the second order to cover the additional costs of combining, this may not match quoted prices from the website. If there is excess it will be refunded back to you.
  5. Do not select pickup if you first order was not pickup.
Category: General Questions