Contact / FAQ

All cancelled orders are subject to a 5% cancellation fee to cover Administration, Paypal & Credit Card Fees that are all non refundable.

This may not apply if we cannot supply the product for any reason. Our order processing times are clearly advertised and can vary throughout the year depending on demand, please make sure you have adequately allowed enough time.

Our processing and shipping times are estimates only, we cannot be held accountable if the wait exceeds these times for any reason – we will always do our best to meet these times, but it is not always guaranteed.

Please read our Terms and Conditions that are applied to every order – https://acrylicblanks.com.au/terms-and-conditions/

Our Warehouse is located in Gepps Cross, South Australia – details for pickups will be provided on completion of your order. Pickup can be selected at the checkout instead of shipping so that you can pickup from our warehouse.

All cancelled orders are subject to a 5% cancellation fee to cover Administration, Paypal & Credit Card Fees that are all non refundable.

This may not apply if we cannot supply the product for any reason. Our order processing times are clearly advertised and can vary throughout the year depending on demand, please make sure you have adequately allowed enough time.

Our processing and shipping times are estimates only, we cannot be held accountable if the wait exceeds these times for any reason – we will always do our best to meet these times, but it is not always guaranteed.

Please read our Terms and Conditions that are applied to every order – https://acrylicblanks.com.au/terms-and-conditions/

Our Warehouse is located in Gepps Cross, South Australia – details for pickups will be provided on completion of your order. Pickup can be selected at the checkout instead of shipping so that you can pickup from our warehouse.

Yes! Express is an option in the shipping options at the checkout. Orders are prioritized and sent next business day – Express can take 1-2 days to get to you once sent depending on Australia Posts efficiency to your specific location.

Tracking numbers can be found at the bottom or your completed order page, in your account, or will be sent to you via email once its been picked up by the postie.

To metro areas like Melbourne, yes. Courier post can be more expensive purely for the fact they don’t service a certain area and therefore raise the price to cover the extra effort they go to, to get out there. Express is the only option in which your order processed quicker and shipped out by an express service – generally via Australia Post. All others are standard shipping times, rough guesses of these times are given at the checkout. Please remember these times don’t include processing times which are listed above.

Postage is automatically calculated based on the weight of the items your purchasing as well as your location. If you are in a rural postcode (Deemed by Auspost) Your postage will be higher than that of a metro address.

Please refer to the first answer about processing times, we process orders in order of old to new, no matter the size, so it might take us some time to get to you. Check your order status here – https://acrylicblanks.com.au/check-order-status/

No, this does not account for the above processing time.