Contact / FAQ

Yes! This allows uses like sublimation etc.

All cancelled orders are subject to a 5% cancellation fee to cover Administration, Paypal & Credit Card Fees that are all non refundable.

This may not apply if we cannot supply the product for any reason. Our order processing times are clearly advertised and can vary throughout the year depending on demand, please make sure you have adequately allowed enough time.

Our processing and shipping times are estimates only, we cannot be held accountable if the wait exceeds these times for any reason – we will always do our best to meet these times, but it is not always guaranteed.

Please read our Terms and Conditions that are applied to every order – https://acrylicblanks.com.au/terms-and-conditions/

During peak times, order processing times can be extended more than usual. Lead times are displayed on each products page above the add to cart button and in confirmation emails, as they do change through out the year and are different for some products. We appreciate your patience in waiting for your order to be processed and we will endeavour for it to be completed as soon as we can. Please refrain from asking for individual assessments of when your order will ship, we will get to it as soon as we can. Please remember to leave adequate time before requiring your products, Approximate date of arrival = Processing time (As shown on product page) + Shipping times (As shown at checkout).

Our Warehouse is located in Gepps Cross, South Australia – details for pickups will be provided on completion of your order. Pickup can be selected at the checkout instead of shipping so that you can pickup from our warehouse.

Yes ! Of course, come in and see us (Message us first to setup a meeting) or message us with your requirements – Make sure to check out this page to understand our associated fees and charges and information regarding custom orders.

Yes! Most of our items have quantity discounts enabled for the general quantities that would normally be purchased and is applied automatically.

Yes, if your order has not been shipped or marked as complete you may still have the opportunity to combine the order with a new one to save on shipping.

The process for creating a combined order is –

1. Check order status is still “Processing, Awaiting Cutting or Awaiting Fulfillment” – https://acrylicblanks.com.au/check-order-status/
2. Place additional order on the website – note order number ( 5 digits )
3. Use the form https://acrylicblanks.com.au/combine-orders/ to submit your request to have orders combined.
4. We’ll then combine your order and recalculate the postage based on the new weight of the combination, we will use the postage fees from the second order to cover the additional costs of combining, this may not match quoted prices from the website. If there is excess it will be refunded back to you.
5. Do not select pickup if you first order was not pickup.

We prefer emails, this is the best way to manage responses and lodge support tickets for order mishaps and so forth. Please email us at support@acrylicblanks.com.au

We will only answer between the hours of 9am – 2:30pm as this is when our admin team is available.

Sorry, we only have a warehouse and items are packed away, we prefer letting you browse online in comfort rather then walking around our warehouse 🙂

Yes, pickup is available on checkout, if you are within South Australia, it will appear once you have entered your address. You will receive an email once the order is ready for pickup with detailed pickup instructions.

We prefer emails, this is the best way to manage responses and lodge support tickets for order mishaps and so forth. Please email us at support@acrylicblanks.com.au

We will only answer between the hours of 9am – 2:30pm as this is when our admin team is available.

All cancelled orders are subject to a 5% cancellation fee to cover Administration, Paypal & Credit Card Fees that are all non refundable.

This may not apply if we cannot supply the product for any reason. Our order processing times are clearly advertised and can vary throughout the year depending on demand, please make sure you have adequately allowed enough time.

Our processing and shipping times are estimates only, we cannot be held accountable if the wait exceeds these times for any reason – we will always do our best to meet these times, but it is not always guaranteed.

Please read our Terms and Conditions that are applied to every order – https://acrylicblanks.com.au/terms-and-conditions/

Our Warehouse is located in Gepps Cross, South Australia – details for pickups will be provided on completion of your order. Pickup can be selected at the checkout instead of shipping so that you can pickup from our warehouse.